“I want to buy brush escalator for 10 electric escalators. Can you quote them as soon as possible and provide the best shipping method?” Mr. Kang from South Korea sent an enquiry.
Our customer service staff Stacy did not dare to neglect. After receiving the Kang information, the detailed quotation was given to him within 1 hour, and the volume and weight were calculated according to the specifications of Mr. Kang’s brush escalator, giving him the three prices and the required time for shipping by air transportation and express delivery, analyzing the advantages and disadvantages, to let him intuitively choose the most suitable transportation method. After receiving the mail from Stacy, Kang arranged the purchase order for 10 brush escalator in two days and chose the way to express door to door.
After 3 days, Kang replied: "You are very efficient, and I have saved a lot of communication time. I will probably have 30 orders for the brush escalator after the follow-up. After the details are confirmed, I will place an order for you immediately. Because of your profession, let me have no worries, thank you."
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