Mr. Liu reported that the brush on door received by existing customers was partly unable to be installed due to the hole spacing inconsistent with the drawings, and often required rework, which seriously affected the production and installation schedule and delayed delivery. Similar problems have occurred from time to time, which has caused adverse effects on the company. Mr. Liang hopes to use this opportunity to re-select a professional brush on door manufacturer to cooperate.

Through analysis of Mr. Liu’s drawings and the pictures sent from the site, it was found that the original supplier did not notice the distinction in the drawings when producing the brush on door, and all supplied the same aluminum strips, which caused the hole spacing to be inconsistent with the drawings. It is the main reason why it cannot be installed. After understanding the problem, we the requirements of the drawings and rushed out a batch of new brush on doors for Mr. Liang after 2 days.

10 days later, Mr. Liang called and said that the brush on door provided by our company was installed very smoothly, and the hole spacing was completely consistent with the drawings. The installation of the project has now been completed. Thanks for our timely and professional support. He deserves to be a professional brush on door manufacturer.