In July, we received inquiry from Terry in the United States: the large medical device cleaning brushes that were ordered from other suppliers did not match the medical devices. The cleaning effect was not obvious. After cleaning, the residue around the medical devices was not cleaned and it was very difficult to clean, lead to the customer’s dissatisfaction.

Our Gold Sales customer responded promptly within 1 minute of receiving a Terry customer email and had an in-depth communication with him. The diameter of the common medical device is 3-8mm. The diameter of this medical device is 20mm. Of course, the ordinary medical device cleaning brushes cannot meet the cleaning requirements. The large medical device cleaning brushes needs to be custom. We recommend that Terry replace the original medical device cleaning brushes with a 20mm diameter new medical device cleaning brushes. Terry is very interested in our advice and asked us to send samples as soon as possible, and we will send the samples 3 days later.

After 5 days, the Terry received the sample and arranged the test for the first time. The large medical device cleaning brushes has the better cleaning effect. The residue was cleaned. Terry said that the AOQUN is well understand customer’s needs, improve their customers efficiency. Meanwhile, we have received 10,000pcs orders from Terry.