Jim, a customer from the United States, is our old customer and he said that he would buy 10,000 bottle brush eco friendly again. However, he complained that he has to submit the information to the customs and pay taxes and it troubles him a lot in the previous shipment. He asked me if there is any way to solve this problem this time, he hoped to receive the goods directly.

We immediately consulted our freight forwarder. The consultation of several freight forwarders is that this situation can be solved by a “clear the tax package” service. One of service is sea transport plus air transport, the time is about 25 days, and it is cheaper; the other type is air transportation, door to door, time is 8-15 days, more expensive than the first one. Considering that we recommend Jim to select door to door to ship bottle brush eco friendly, we can give him a discount on shipping.

Three months later, we received an email from Jim saying that the goods had been received successfully. This time it was very convenient and timely, and he liked the delivery method. Jim said that he wants all the shipment to be door-to-door approach in the future, and it is expected that 50,000 bottle bottle brush eco friendly will be purchased again in the next three months.